All services are offered virtually, and are accessible from anywhere in BC
  • BC Suicide Crisis Helpline
Book Now
Our Services

Services & Fees

CALM Delivers comprehensive ADHD care for university students with streamlined billing. When eligible, we direct bill the assessment/counselling portion of the visit to Pacific Blue Cross/StudentCare; if not, we provide an itemized receipt with simple claim instructions. Physician visits are billed to MSP when applicable; otherwise, private-pay receipts can be submitted to your insurer. Coverage varies by plan and confirmed at your first visit.

Part 1:

ADHD Assessment, Counselling & Strategies

At CALM, students begin with personalized one-on-one sessions with a Registered Clinical Counsellor who conducts a comprehensive assessment of learning patterns, attention challenges, and cognitive functioning. Progress is tracked through brief, evidence-based questionnaires, allowing counsellors to tailor each session and teaching to your individual goals and needs.

In-Depth Assessment
In-Depth Assessment
Personalized one-on-one sessions with a Registered Clinical Counsellor that include a comprehensive assessment of your learning patterns, attention challenges, and cognitive functioning.
Executive-function coaching
Executive-function coaching
Learn Skills-based, CBT-informed coaching focused on organization, time management, overcoming procrastination, building focus routines, strengthening executive function, improving sleep habits, and supporting academic success.
Measurement-informed progress tracking
Measurement-informed progress tracking
Measurement-informed progress tracking Skills‑forward and CBT‑oriented: organization, procrastination, focus routines, executive‑function coaching, sleep consolidation, and academic advocacy.

Part 2:

Medical Assessment and Treatment:

Our physicians play an active role in your care by reviewing your counselling assessments and questionnaire results from the very beginning to understand your progress and clinical needs. If medication is recommended, you’ll be scheduled for a short series of physician visits that include both telehealth consultations and an in-person physical exam. To begin this step, a referral from your family doctor or a walk-in clinic is required — you’ll automatically receive a reminder and referral form after your second counselling session. For eligible BC residents, all medically necessary physician appointments are fully covered through MSP, ensuring accessible, coordinated care without additional financial burden.

  • Review of counselling reports
  • Short series of physician visits
  • Lab, ECG, & Medication Plan
  • Follow-ups and medication intiation and titration

Billing & Insurance:

In most cases, CALM can bill your counselling sessions directly to Pacific Blue Cross under the University of British Columbia (UBC) StudentCare Health & Dental Plan, so you typically won’t need to pay out of pocket. If direct billing isn’t available for your specific plan or provider, we’ll issue an itemized receipt so you can easily submit your claim online through your insurer’s member portal, mobile app, or by mail.

To make this process as smooth as possible, you’ll be asked to upload the following when booking your first appointment:

  • Your UBC StudentCare / Pacific Blue Cross ID (including policy and member numbers)

  • A photo ID that matches your insurance plan

  • Information about any remaining counselling balance for the current benefit year (if known)

  • A backup payment method (only used if direct billing isn’t available)

Coverage limits and annual maximums vary depending on your university’s plan. We’ll confirm your eligibility during your first visit and let you know if any co-pay applies. If you do not have MSP coverage, physician appointments can be paid privately and submitted to your insurer for reimbursement if eligible.

Direct Billing
Direct Billing
Pacific Blue Cross (if available)
Upload Documents
Upload Documents
StudentCare ID + Photo ID
Coverage Confirmation
Coverage Confirmation
At first visit
Reimbursement Guide
Reimbursement Guide
Submit easily via your insurer’s app.

Accommodation Letters:

Academic accommodation documentation, such as letters or forms, is not included as part of counselling or physician visits and is billed separately. These documents are not covered by MSP or any third-party insurance plans.

Preparing documentation that meets UBC’s Center for Accessibility standards requires clinician time to review assessment records and test data, and to prepare a formal summary that includes:

  • A diagnosis (when appropriate)
  • Descriptions of functional limitations affecting academic tasks (such as reading, writing, note-taking, or exam performance)
  • The severity and expected duration of symptoms
  • The rationale for recommended accommodations.

At UBC, students must register with the Center for Accessibility, which issues the official Letter of Accommodation after reviewing qualified medical documentation provided by a licensed clinician.

Always on call

Our Virtual Medical Team 24/7 for immediate questions and after-hours care.

Email

Email us any time at:
help@mycalm.ca

Book an Assessment

Take the first step toward clarity and calm by scheduling your comprehensive ADHD evaluation today.

© 2025 MyCalm. All rights reserved. The Center for Attention, Learning & Mindfulness provides insured ADHD assessment and treatment.

Useful Links